• Solutions Analyst

    Location US-IL-Downers Grove
    Job ID
    Adtalem Global Education
    Information Technology
    Employment Type
    Regular Full-Time
    FLSA Status
  • Opportunity at a Glance

    The Solutions Analyst is responsible for a broad range of tasks on high complexity projects from Project Management to Business Analysis to coordinating development of communication and training programs related to technologies delivered by the Information Technology (IT) organization. The individual will apply their knowledge of business process analysis and design and technology to solve client needs. Individual will partner with the Solution Manager to deliver technology solutions. Individual will also partner with other members of the IT Organization to develop process improvements that result in more streamlined and effective project processes. The Solutions Analyst will interact with a wide range of colleagues from business product owners to hands-on technology and business professionals across international borders.  
    This position will understand the technology and information needs of the business to determine which internal and vendor technology solutions are the right solutions for business needs. Working independently, or with a team of colleagues, the Solutions Analyst will design, recommend, plan, develop and support implementation of project-specific IT solutions to meet tactical and strategic business and IT goals.


    • Acts as an IT contact/interface to the business and is able to translate business requests into technical solutions
    • Works with Solution Manager to develop business requirements by interviewing Subject Matter Experts, gains an understanding of the technology that will be used to provide the solution and documents requirements.
    • Develops Functional Specifications and Designs as needed.
    • Develops workflow and content management systems, stand-alone applications, customer support, business requirements gathering, and solution design.
    • Assists in developing test plans for new solutions and certifies test results; executes test scripts as needed to ensure quality.
    • May assist with other teams to ensure all project deliverables and outcomes are implemented on time, on budget, and within scope to meet the expectations of the project sponsor and owner.
    • Employs proper management in the areas of project scope, schedule/time, finance, quality, resource, communication, risk, and procurement for successful project outcomes.
    • Develops recommendations, action plans and necessary documentation following the approved project methodology.
    • Assures that business case for initiative is within corporate strategic IT Plan and provides assistance to the business to create the Return on Investment (ROI) documentation.
    • Works with assigned technical resources to develop and document technical specifications.
    • Works with business sponsors to ensure that appropriate approvals are gathered at appropriate tollgates.
    • Completes other duties as assigned.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Bachelor’s degree in business, technology or related discipline; Master’s Degree preferred.
    • 2-3 years as a Business and/or Business Systems Analyst.
    • Demonstrated experience with business processes and prior use of a project management system; 
    • Prior experience in a software or technology Organization higher education or academic technology experience a strong plus.
    • Experience with SharePoint, MS PowerPoint, Excel and Word required.
    • Experience with SalesForce, Jira administration preferred.
    • Experience supporting projects of high levels of complexity.
    • Experience working in an environment which follows a structured development process.
    • Strong verbal and written communications skills.
    • Strong problem-solving, organizational, and analytical skills.
    • Ability to work with both technical and non-technical team members

    We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

    Who We Are

    The purpose of Adtalem Global Education is to empower students to achieve their goals, find success, and make inspiring contributions to our global community. Adtalem Global Education Inc. (NYSE: ATGE; member S&P MidCap 400 Index) is a leading global education provider and the parent organization of Adtalem Educacional do Brasil, American University of the Caribbean School of Medicine, Becker Professional Education, Carrington College, Chamberlain University, DeVry University and its Keller Graduate School of Management, Ross University School of Medicine and Ross University School of Veterinary Medicine. For more information, please visit adtalem.com.


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