Student Finance Analyst I

US-NJ | US-NJ-North Brunswick
Job ID
2017-95676
Institution
Adtalem Shared Operations
Department
Student Finance
Employment Type
Regular Full-Time
FLSA Status
Non-Exempt

Opportunity at a Glance

We are seeking an experienced Student Finance Analyst to work with our Ross Univeristy School of Medicine (RUSM), Ross University School of Veterinary Medicine (RUSVM) and the Medical Education Readiness Program (MERP) at our North Brunswick, NJ location.

 

This position will provide administrative and organizational support to the Student Accounts Department within Student Finance by processing and reviewing student financial transactions within the federal/institutional guidelines, providing guidance to students on financial matters and resolving issues/inquiries that may arise from the student or any internal department. The position will also support on-campus functions such as check-in events and student presentations/meetings.

Responsibilities

 

  • Responds to phone inquiries, e-mails, and in-person requests for account balances, account status and refund activities and utilizes Salesforce.com CRM tool to process student inquiries with additional departmental functions during peak periods
  • Maintains and processes all student account requests for financial refunds using established policies, procedures, and audit guidelines. Uploads electronic files to the third party vendor for processing or ensures they are printed onsite in a timely manner pursuant to Title IV regulations.
  • Prepares and signs Canadian student tax forms and Canadian OSAP loan documents.
  • Serves as intermediary to student insurance vendor Aetna to ensure students’ coverage status; resolves any issues directly with the provider
  • Reviews incoming mail, photocopy and fax miscellaneous documents, and performs scanning/filing tasks which may include set-up, filing and maintenance of documents as well as coordination of documents for annual financial and SOX audits.
  • Reviews the accuracy of information contained within individual student accounts
  • Reviews and collaborates with proper departments to remedy any outstanding items
  • Provides feedback on source of errors, gaps in processes, etc
  • Completes other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Bachelor’s degree required
  • 2-3 years experience
  • Accounting background/experience, auditing, MS Access and Excel
  • Knowledge of Title IV rules and regulations - strongly preferred
  • Knowledge of CRM Tool, Salesforce.com and Ellucian Banner helpful
  • Excellent customer service skills required
  • Professional, Positive Attitude with eagerness to learn
  • Abilty to work well independently and be an effective team member
  • Strong organizational skills
  • Ability and willingness for 15% - 20% domestic and international travel

 

Please upload your cover letter and current resume when applying.

 

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

Who We Are

The purpose of DeVry Education Group is to empower its students to achieve their educational and career goals. DeVry Education Group (NYSE: DV; member S&P MidCap 400 Index) is a global provider of educational services and the parent organization of American University of the Caribbean School of Medicine, Becker Professional Education, Carrington College, Chamberlain College of Nursing, DeVry Brasil, DeVry University and its Keller Graduate School of Management, Ross University School of Medicine and Ross University School of Veterinary Medicine. These institutions offer a wide array of programs in healthcare, business, technology, accounting and finance.

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