• Solutions Analyst

    Location US-FL-Miami
    Job ID
    2019-107664
    Institution
    Adtalem Global Education
    Department
    Information Technology
    Employment Type
    Regular Full-Time
    FLSA Status
    U.S. - Exempt
  • Opportunity at a Glance

    As the Solutions Analyst at Adtalem Global education, you are responsible for a broad range of tasks on projects, including Project Management and Business Analysis - as well as coordinating development of communication and training programs related to technologies delivered by the Information Technology (IT) organization. You apply your knowledge of business process analysis and design to solve client needs. You partner with business owners to deliver technology solutions. You also partner with other members of the IT organization to develop process improvements that result in more streamlined and effective project processes. In your role as the Solutions Analyst, you interact with a wide range of colleagues across international borders.

    Working in this role, you understand the technology and information needs of the business, allowing you to determine which internal tools and vendor solutions will best address the needs of the business. Working independently – or with a team of colleagues – you design, recommend, plan, develop and support implementation of project-specific IT solutions to meet tactical and strategic business goals.

    Responsibilities

    In this role, you will:

    • Act as an IT contact and interface to the business, exercising your ability to translate business requests into technical solutions.
    • Work with your Solution Manager to develop business requirements by interviewing Subject Matter Experts, gaining an understanding of the technologies used to provide the solution and documenting those requirements.
    • Develop functional specifications and designs as needed.
    • Develop workflow and content management systems as well as stand-alone applications.
    • Gather business requirements, and provide solution designs and customer support.
    • Assist in developing test plans for new solutions and certifying test results; execute test scripts as needed to ensure quality.
    • Assist with other teams to ensure all project deliverables and outcomes are implemented on time, on budget, and within scope to meet the expectations of the project sponsor and owner.
    • Employ proper management in the areas of project scope, schedule/time, finance, quality, resource, communication, risk, and procurement for successful project outcomes.
    • Develop recommendations, action plans and necessary documentation following the approved project methodology.
    • Ensure that the business cases for initiatives are within the corporate strategic IT plan.
    • Provide assistance to the business to create the Return on Investment (ROI) documentation.
    • Work with assigned technical resources to develop and document technical specifications.
    • Work with business sponsors to ensure that applicable approvals are gathered at appropriate tollgates.
    • Complete other tasks as assigned.

    Qualifications

    To be successful, you have:

    • Bachelor’s degree in business, technology or related discipline; Master’s Degree preferred.
    • 2-3 years as a Business and/or Business Systems Analyst.
    • Demonstrated experience with business processes and prior use of a project management system.
    • Prior experience in a software or technology organization and/or with higher education and academic technology is a strong plus.
    • Experience with SharePoint, MS PowerPoint, Excel and Word required.
    • Experience with SalesForce and Jira preferred.
    • Experience supporting complex projects.
    • Experience working in an environment which follows a structured development process.
    • Strong verbal and written communications skills.
    • Strong problem-solving, organizational, and analytical skills.
    • Ability to work with both technical and non-technical team members.

    .

    We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

    Who We Are

    The purpose of Adtalem Global Education is to empower students to achieve their goals, find success, and make inspiring contributions to our global community. Adtalem Global Education Inc. (NYSE: ATGE; member S&P MidCap 400 Index) is a leading global education provider and the parent organization of Adtalem Educacional do Brasil, American University of the Caribbean School of Medicine, the Association of Certified Anti-Money Laundering Specialists (ACAMS), Becker Professional Education, Chamberlain University, Ross University School of Medicine and Ross University School of Veterinary Medicine. For more information, please visit adtalem.com.

     

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