• Senior Manager, IT - Infrastructure Engineering

    Location US-IL-Downers Grove
    Job ID
    2018-105472
    Institution
    Adtalem Global Education
    Department
    Information Technology
    Employment Type
    Regular Full-Time
    FLSA Status
    U.S. - Exempt
  • Opportunity at a Glance

    As the Senior Manager, IT – Infrastructure Engineering, you lead a team of skilled engineers in the design, architecture, delivery and support of infrastructure solutions to satisfy Adtalem’s global application and data hosting needs.  You are the technical expert and leader overseeing servers, OS virtualization, storage, security, and system administration. You help establish the future state of the infrastructure architecture, developing and implementing relevant projects.

     

    In this highly visible role, you form effective partnerships and exercise consistent leadership.  Additionally, you provide exceptional project management, high quality documentation, and outstanding troubleshooting skills.  You are an escalation point to address and direct critical incidents related to our hosting infrastructure.

    Responsibilities

    • Lead the Infrastructure Engineering team to deliver consultative design, identify solution options, estimate costs and feasibility for services that enable internal clients to make technology decisions.
    • Lead the design, development and deployment of solutions and enhancements that address infrastructure engineering requirements.
    • Partner with Cyber Security team to ensure all solutions are designed and delivered in compliance with security controls, addressing and preventing vulnerability concerns.
    • Ensure relevant IT processes are in compliance with relevant SOX / IT general controls and collect supporting data collection for audits.
    • Monitor and manage life-cycle risk for all Infrastructure solutions - and establish plans for remediating risks.
    • Innovation and Technology Leadership: Develop culture, process and capacity for technology innovation within the Infrastructure Engineering team; partner with IT Business Partner team to understand business strategies and outlook, to focus innovation efforts
    • Collaborate with peers in the Operations & Support teams for continuous development in Adtalem’s service management processes. Define ownership, backup and escalation paths for each IT service being delivered.
    • Lead and develop a team of engineers attracting and retaining talent.  Create an environment where people want to work, where they feel they have the opportunity to grow, and have clarity in how they can be successful colleagues.

    Qualifications

    • Bachelor’s degree in Computer Science, related field, or equivalent industry experience required. Master’s degree desired.
    • 10+ years of experience in designing, implementing and supporting Enterprise Class solutions across various infrastructure environments, including work with cloud platforms (Google Cloud, Azure, AWS).
    • Advanced skills with Amazon Web Services - including EC2, VPC, CloudFormation, IAM, RDS, S3.
    • At least 5 years of experience in a DevOps environment. Experience migrating and/or delivering enterprise web applications on AWS or equivalent.  Experience utilizing common DevOps/SRE tools such as Configuration, Alerting, and Observability.
    • Strong technical experience and understanding of micro services architecture, including the design and support of automation solutions on a cloud platform.
    • Possess a solid understanding of agile and lean methodologies.
    • Four or more years of experience directly supervising and developing employees – including hiring, addressing performance deficiencies and termination.
    • Possess strong listening and interpersonal skills.  Capable of working in cross-functional collaborative teams and implement organizational change management.
    • Ability to work in a consultative role with other Senior Technology Managers and IT Executive Leadership.
    • Ability to travel to other Adtalem locations, as required.

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    We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

    Who We Are

    The purpose of Adtalem Global Education is to empower students to achieve their goals, find success, and make inspiring contributions to our global community. Adtalem Global Education Inc. (NYSE: ATGE; member S&P MidCap 400 Index) is a leading global education provider and the parent organization of Adtalem Educacional do Brasil, American University of the Caribbean School of Medicine, the Association of Certified Anti-Money Laundering Specialists (ACAMS), Becker Professional Education, Chamberlain University, Ross University School of Medicine and Ross University School of Veterinary Medicine. For more information, please visit adtalem.com.

     

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