The Registrar Advisor is responsible for conferring Doctorate of Medicine degrees to ensure potential graduates can begin their medical residencies as scheduled. In addition, they conduct regular degree audits and provide counseling to students regarding University policies and procedures related to enrollment, records, registration and providing excellent customer service to internal and external customers. The Registrar Advisor is also responsible for processing a high volume of student information through the Banner student information system and SalesForce CRM. This position will be part of the Office of the Registrar team as well as part an integrated student advisement team working collaboratively with other student facing colleagues to provide support services to students. All of these responsibilities require a high degree of accuracy and attention to detail and a moderate to high level of independent judgment and discretion. This position reports to the Associate Registrar for Registrar Advising.
Responsible for the managing of their student alpha cohort which includes running reports independently and maintaining spreadsheets to manage student statuses and graduation requirements.
Answers phone calls and responds to and resolves SalesForce inquiries.
Counsels students regarding University policies and procedures regarding enrollment, records and registration and provides excellent customer service
Works collaboratively with all student facing services to advise students and serve as an expert to peers on University policies
Participates and contributes to other Registrar department initiatives and process improvements.
Conducts presentations to students, faculty, and staff regarding academic policy and degree requirements.
Convenes with Associate Registrar’s, University Registrar, Associate Dean for Academic and Student Operations, and Assistant Director of Clinical Student Conduct & Development on student and administrative issues impacting student progress and/or outcomes.
Maintains professionalism through language, action, and dress code at all times.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The purpose of DeVry Education Group is to empower its students to achieve their educational and career goals. DeVry Education Group (NYSE: DV; member S&P MidCap 400 Index) is a global provider of educational services and the parent organization of American University of the Caribbean School of Medicine, Becker Professional Education, Carrington College, Chamberlain College of Nursing, DeVry Brasil, DeVry University and its Keller Graduate School of Management, Ross University School of Medicine and Ross University School of Veterinary Medicine. These institutions offer a wide array of programs in healthcare, business, technology, accounting and finance.