• Enrollment Services Representative

    Location US-CA-Pleasant Hill
    Job ID
    2018-100626
    Institution
    Carrington College
    Department
    Admissions
    Employment Type
    Regular Full-Time
    FLSA Status
    Non-Exempt
  • Opportunity at a Glance

    As the Enrollment Services Representative, you are responsible for generating student enrollments, as well as handling all phases of the enrollment process. Your role is the first level within the Enrollment Services functional area, and you work closely with your supervisor.

     

    HOURS:  2 days 9:00 AM to 6:00 PM // 2 days 10:00 AM to 7:00 PM // Fridays 8:00 AM to 5:00 PM

    Responsibilities

    • Completes certification process and associated training to develop broad Enrollment knowledge.
    • Applies Company's TEACH Values in the completion of all job assignments.
    • Networks and develops professional relationships to generate personally-developed inquiries.
    • Provides excellent customer service to students through application and enrollment process.
    • Screens potential student applicants by phone and sets campus interviews.
    • Assesses prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation.
    • Conducts personal interviews to qualify candidates and to explain academic programs.
    • Handles appointments, interviews and applications in a professional and timely manner.
    • Advises students in program selection, test counseling, registration, etc.
    • Provides general customer service to students from enrollment through graduation.
    • Performs consistently to meet performance targets.
    • Adheres to laws and regulations governing student recruitment activities as well as the Carrington Colleges Business Conduct and Ethics.
    • Completes other duties as assigned.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Listed below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position.  Critical features of this job are described under Essential Duties and Responsibilities. They may be, however, subject to change at any time due to reasonable accommodation or other reasons

    • Bachelor’s degree preferred.
    • Previous sales or customer service experience preferred.
    • Outstanding written and verbal communication skills are required.
    • Ability to work within a team and be a team player.
    • Capacity to work in a fast-paced environment and to be a self-starter. 



    We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

    Who We Are

    The purpose of Adtalem Global Education is to empower students to achieve their goals, find success, and make inspiring contributions to our global community. Adtalem Global Education Inc. (NYSE: ATGE; member S&P MidCap 400 Index) is a leading global education provider and the parent organization of Adtalem Educacional do Brasil, American University of the Caribbean School of Medicine, Becker Professional Education, Carrington College, Chamberlain University, DeVry University and its Keller Graduate School of Management, Ross University School of Medicine and Ross University School of Veterinary Medicine. For more information, please visit adtalem.com.

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